What We Collect and Why We Hold It
We collect your name, contact details and account credentials when you register. When you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount so your account wallet updates correctly — we do not store your mobile banking PIN or full wallet password
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at any point. Device data such as your browser type, IP address and session timestamps are logged automatically to detect unusual login activity and protect your account. If you contact our support team, the message content and contact details you share are held so we can
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follow up accurately. We also use cookies on our site — small text files that remember your session preferences and help us see which pages you visit so we can improve the experience. You can adjust cookie settings in your browser at any time. All data
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we hold is used only for the purposes stated here. We do not sell, rent or exchange your personal information with unrelated third parties. Your data is retained only for as long as your account remains active or as required by applicable law. Whether this policy
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applies to you in full depends on your local law and the regions eligible to use our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.